Speakers

The Customer Loyalty & Engagement Conference

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Profiles

Ms Katherine Cole

Regional Director ANZ & Singapore, Hotels.com

A passionate, driven and results focused senior professional and leader with over 23 years experience in the tourism and travel industry, 15 years experience in marketing roles, 12 years in digital marketing, 17 years working in the Asia Pacific region. Analytical, with a proven ability to identify key areas for improvement as well as the expertise to implement projects that have improved customer experience and deliver on financial objectives within targeted efficiencies, whilst raising the profile of the organization.